AGB

Last updated: October 6, 2026

Terms of Service — Prive

1. Overview

These Terms of Service (“Terms”) govern your use of the Prive website, products, and services (“Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

Prive (“we”, “us”, “our”) operates this website and provides the Services through Shopify, which powers our online store and related features.

2. Eligibility

To use the Services, you must:

be at least the age of majority in your jurisdiction
provide accurate and complete information
not use the Services for any unlawful or prohibited purpose

By using the Services, you represent that you meet these requirements.

3. Account Registration

You may create an account to access certain features. You are responsible for:

maintaining the confidentiality of your login details
ensuring your account information is accurate
all activity that occurs under your account

We are not liable for any loss or damage arising from your failure to secure your account credentials.

4. Products & Orders

Product Availability

All products are subject to availability. We may limit quantities, discontinue items, or update product information at any time.

Order Acceptance

Your order is an offer to purchase. We reserve the right to accept or reject any order for reasons including:

product availability
errors in pricing or product information
suspected fraud or misuse
inability to verify payment

If we cancel an order, we will refund any payment made.

Pricing

Prices may change without notice. We are not responsible for pricing errors, and we may cancel orders affected by such errors.

5. Payment

Payments are processed securely through Shopify’s payment system and third‑party payment providers. By submitting payment information, you represent that:

you are authorized to use the payment method
the information provided is accurate

We are not responsible for delays or issues caused by your bank or payment provider.

6. Shipping & Delivery

Shipping times are estimates and not guaranteed. Once an order is shipped, responsibility for delivery transfers to the carrier.

You are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses.

Full details are available in our Shipping Policy.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you acknowledge and accept the terms of that policy.

8. Prohibited Activities

You agree not to:

use the Services for fraudulent or unlawful purposes
interfere with or disrupt the website
attempt to gain unauthorized access to systems or data
use automated tools (bots, scrapers) without permission
impersonate another person or entity

Violation of these Terms may result in termination of your access to the Services.

9. Intellectual Property

All content on the Services—including text, images, logos, graphics, and product designs—is owned by Prive or licensed to us. You may not:

copy
reproduce
distribute
modify
exploit

any part of the Services without our written permission.

10. Third‑Party Services

Our store is powered by Shopify and may include integrations with third‑party tools. These services have their own terms and privacy policies. We are not responsible for the content or practices of third‑party platforms.

11. Limitation of Liability

To the fullest extent permitted by law, Prive is not liable for:

indirect, incidental, or consequential damages
loss of profits, revenue, or data
issues caused by third‑party services or carriers
unauthorized access to your account due to your actions

Your use of the Services is at your own risk.

12. Indemnification

You agree to indemnify and hold Prive harmless from any claims, damages, losses, or expenses arising from:

your use of the Services
your violation of these Terms
your infringement of any rights of a third party

13. Changes to the Services

We may modify, suspend, or discontinue any part of the Services at any time without notice. We are not liable for any changes or interruptions.

14. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Services constitutes acceptance of the updated Terms.